BOO & BREEZE · GOOD TO KNOW
Privacy policy
This policy describes how Boo & Breeze handles information when you browse, contact us, or place an order.
Information we use
We use information you provide, including contact details, shipping and billing addresses, order details, and messages, to process orders, provide support, arrange deliveries and returns, and prevent fraud. Payment credentials are handled by our payment provider; we do not store full card details.
Service providers
Our store runs on Shopify. We share necessary information with Shopify, our payment provider, and fulfillment and delivery partners to provide the services you request. These providers may process information in other countries.
Cookies and advertising
We use essential cookies for the shopping cart and checkout. Where enabled and permitted by your privacy choices, Meta tools help measure Facebook advertising and purchases. You can manage available cookie and advertising preferences through the store’s privacy controls and your browser. Declining optional tracking does not prevent you from shopping.
Your choices
You can contact us to request access, correction, or deletion of your personal information, or to exercise other applicable privacy rights. Some records may need to be retained for order processing, dispute resolution, or legal obligations. We do not send marketing emails without the required permission.
Contact
For privacy requests, use our contact form or email haotianmeng816@gmail.com. Phone: +1 940 617 3223.
Contact address: 1055 Sandhill Ave, Carson, CA 90746, United States.
We may need to verify your identity before responding.
Analytics and website experience
When enabled and permitted by your analytics preferences, we use Google Analytics 4 to understand traffic sources, page and product views, shopping-cart activity, checkout and purchases, sound previews, content use and website performance. This may involve cookies or online identifiers, referral and page information, device, browser and language information, interaction data, and purchase information such as products, order value, currency and a transaction reference.
We configure analytics to follow the choices collected through Shopify, including refusal and withdrawal. You can change your choices through the privacy controls available in our store. Changes apply to subsequent analytics collection and processing; withdrawal does not automatically erase information already collected. Declining optional analytics does not prevent you from shopping.
Our custom interaction events do not include names, email addresses, postal addresses, order tokens or contact-form text. We use these events to assess features such as sound previews, bundles, buttons, content and FAQs, and to identify technical problems.
Google may process information in other countries. For its processing practices, see the Google Privacy Policy. For questions or privacy requests, use the contact details in this policy.
Heatmaps and masked session recordings
When enabled and permitted by your Shopify analytics preferences, we use Microsoft Clarity to understand clicks, scrolling and usability through heatmaps and masked session recordings. This may involve cookies, online identifiers, device and browser information, public page information and interaction data. Page text and input fields are masked. We do not enable this recorder on account, order-detail, payment or order-tracking pages.
You can decline or withdraw analytics permission through the privacy choices in our store footer. The recorder starts only when analytics processing is allowed and stops after withdrawal; withdrawal does not automatically delete previously collected information. Declining optional analytics does not prevent shopping. Microsoft may process information in other countries. See the Microsoft Privacy Statement, and use the contact details in this policy for privacy requests.